Please read all of our policies, terms & FAQS carefully before placing your order. Some may change in the future as we grow, but we are a small business and need to adhere to these policies at this time.
If after placing your order the item or items that you have purchased are temporarily or permanently unavailable, we will contact you via e-mail with the option to modify or cancel your order. If you have questions regarding your order or the merchandise you wish to order please contact us prior to your purchase. We do not always list t-shirt measurements but mention if they fit small, true to size or run larger than normal. Please check the size you usually buy for a t-shirt.
If you need help or have questions on sizing please provide us with extra information including measurements & email Corrie@stashpadvintage.com. This will assist us in providing you with a product you will love.
SHIPPING AND DELIVERY:
Most purchases are shipped from our store to arrive within five business days of receipt of the order. Most packages will cost about $6 to ship in the US. Large orders will be calculated accordingly. If there is a delay, we will notify you by email.
All orders are shipped via USPS.
Orders are shipped Monday through Friday and are not shipped on weekends or holidays. Please allow 48-72 hours for your order to be processed and shipped, please also note that approximate arrival time for your parcel is dependent on when the order is shipped. Orders placed during site wide sale may take up to 7 business days to be processed. The amount of days your parcel takes to get to you will be from the day that it was shipped, not from the date of purchase.
Undelivered/Refused Package Orders that have been returned to us marked as undelivered by the carrier will be handled as follows:
- If Stash Pad has made an error in the delivery address, we will re-send the package to the correct address at no cost to you. If the customer whom made the original order supplied the wrong address then that customer will need to pay for the actual cost of re-shipping, plus any return-to-sender fees charged by the carrier.
Refusing or failing to claim a package does not mean a refund is entitled. Refused or unclaimed packages that are returned to us by the carrier are subject to a 20% restocking fee** + the cost of shipping and handling. When we receive the refused package back, a Stash Pad credit code will be issued via email for the remainder of the purchase total.
** The restocking fee covers the costs that we have incurred during the fulfillment of your order, including but not limited to: merchant processing fees, wages, transportation fees, inventory shortage, and materials.
Stash Pad, accepts payment through Stripe and Paypal to insure secure transactions for our customers. Stripe accepts major credits cards, Mastercard, Visa, Discover, and American Express.
Yes , we ship Internationally !! If you're interested in International shipping & purchases, Please email us at Corrie@stashpadvintage.com and You'll be sent an invoice through Paypal. Shipping prices and times may vary. Average price for a tshirt type item to be shipped is $15.50. It may take up to 3 weeks to arrive. But we will get it to you !